At Hallmark Shop, we believe that the trust you place in us is the most precious gift we receive. Just as you thoughtfully select cards, books, and gifts to express your love and celebrate life’s moments, we are deeply committed to thoughtfully and responsibly protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, xmasdecorstore.com.
1. Information We Collect
To provide you with a seamless and heartfelt shopping experience, we collect information that helps us serve you better:
- Personal Identifiers: Such as your name, shipping and billing address, email address, and phone number, which we use to process your orders and deliver your heartfelt gifts.
- Payment Information: Transaction details are processed securely through our trusted partners (Visa, MasterCard, JCB, PayPal). We do not store your full credit card details on our servers.
- Account Information: If you create an account with us, we store your login credentials and preferences to make your future gift-giving even easier.
- Technical Data: Including your IP address, browser type, and device information, collected automatically to ensure our site functions correctly and to improve your experience.
- Usage Data: Information about how you interact with our site, such as the products you view, which helps us curate a more relevant and joyful selection for you.
2. How We Use Your Information
Your information is used to nurture our relationship with you and to provide the service you expect:
- To process and ship your orders, send order confirmations, and provide customer support.
- To personalize your experience by suggesting gifts, books, or cards we believe will resonate with you.
- To communicate with you about new products, special offers, and events, but only if you have given us your consent to do so.
- To improve our website, product offerings, and overall customer experience.
- To prevent fraud and enhance the security of our website.
3. Sharing and Disclosure of Information
We treat your personal information with the utmost care and confidentiality. We do not sell your data to third parties. We only share your information in the following limited circumstances:
- Service Providers: We share data with trusted partners who perform services on our behalf, such as payment processing (PayPal, etc.), shipping carriers (UPS, USPS, etc.), and marketing agencies. These partners are contractually obligated to protect your data.
- Legal Obligations: We may disclose information if required by law, such as to comply with a subpoena or similar legal process, or to protect the rights and safety of ourselves and others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but will remain subject to the promises made in this policy.
4. Data Storage and Security
Your trust is our foundation. We implement a variety of industry-standard security measures to maintain the safety of your personal information:
- All transactions are processed through a secure gateway and encrypted using SSL (Secure Socket Layer) technology.
- We adhere to the Payment Card Industry Data Security Standard (PCI-DSS) requirements.
- Your personal data is stored on secure servers, and we never store your complete payment card details.
- While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure. We continuously work to enhance our security practices.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Your Rights and Choices
You have control over your personal information. As our valued customer, you have the right to:
- Access and Update: Review and update your personal information in your account settings at any time.
- Opt-Out: Unsubscribe from our marketing communications by clicking the “unsubscribe” link in any email we send you.
- Data Deletion: Request the deletion of your personal data, subject to certain legal exceptions we must follow.
- Cookie Preferences: Manage your cookie settings through your browser controls (see Section 6 for more details).
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing and shopping experience.
- What are Cookies? Cookies are small text files stored on your device that help us remember your preferences, understand how you use our site, and present you with relevant content.
- How We Use Them: We use cookies to keep items in your shopping cart, remember your login session, and analyze site traffic. This helps us make our website more intuitive and efficient for you.
- Your Choices: You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Please note that disabling cookies may affect the functionality of our site and your ability to make a purchase.
7. International Data Transfers
Hallmark Shop is based in the United States and serves customers globally (excluding some Asian and remote regions). If you are accessing our site from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S., where our servers are located. By using our services, you consent to this transfer.
8. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to our caring customer support team. We are here to help.